At h55com, your privacy is taken seriously. This Privacy Policy explains exactly what personal data we collect when you use our platform, why we collect it, how we store and protect it, and what rights you have over your own information. Please read this document carefully before registering an account.
h55com built its data practices around a single principle — your information belongs to you. Here is what that means in practice.
All data transmitted between your device and h55com is encrypted using industry-standard TLS protocols. Your login credentials, payment details, and personal data are never transmitted in plain text.
h55com does not sell, rent, or trade your personal data to third-party marketers or advertisers under any circumstances. Your data is used solely for the purposes described in this Privacy Policy.
h55com collects only the personal information that is strictly necessary for account registration, identity verification, payment processing, and regulatory compliance. Nothing more.
You can request a full copy of the personal data h55com holds about you at any time. Submit your request via live chat or email and h55com will respond within 30 days of receipt.
You may request deletion of your personal data. h55com will action valid erasure requests promptly, subject to any legal retention obligations required by applicable compliance standards.
h55com stores personal data on secured servers with restricted access controls. Only authorised h55com personnel with a legitimate business need are permitted to access your data.
h55com ("h55com", "we", "us", "our") is committed to protecting and respecting the privacy of every person who uses our platform. This Privacy Policy sets out the basis on which any personal data we collect from you — or that you provide to us — will be processed by h55com. This Policy applies to all users of the h55com website at h55com.net and any associated mobile applications or services (collectively, the "Platform").
By accessing the h55com Platform, completing the registration process, or using any of our services, you acknowledge that you have read and understood this Privacy Policy and that you consent to the collection, storage, and use of your personal data as described herein. If you do not agree with any part of this Privacy Policy, you must not use the h55com Platform.
This Privacy Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which form part of the overall agreement between you and h55com.
h55com processes personal data in accordance with internationally recognised data protection standards. Our data practices are reviewed regularly to ensure compliance with evolving best practices in player data privacy.
For the purposes of applicable data protection law, h55com is the data controller in respect of the personal data collected through the Platform. As data controller, h55com determines the purposes and means by which your personal data is processed.
Where h55com engages third-party service providers to process personal data on its behalf — such as payment processors, identity verification providers, and fraud prevention services — those parties act as data processors and are contractually bound to process your data only in accordance with h55com's documented instructions and applicable data protection standards.
If you have any questions about how h55com processes your personal data, or wish to exercise any of your rights under this Policy, please contact our Data Support team at [email protected].
h55com collects the following categories of personal data from users of the Platform:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, CNIC number, photograph | Account registration, age verification, KYC compliance |
| Contact Data | Email address, phone number, city of residence | Account communication, support, notifications |
| Financial Data | JazzCash / EasyPaisa account reference, HBL / UBL / Meezan Bank account details, transaction history | Deposit and withdrawal processing, AML compliance |
| Technical Data | IP address, device type, browser, operating system, session logs | Security, fraud prevention, platform optimisation |
| Usage Data | Games played, bets placed, betting history, session duration | Platform personalisation, responsible gaming monitoring |
| Communications Data | Live chat transcripts, email correspondence, support tickets | Customer service, dispute resolution, quality assurance |
h55com does not intentionally collect special category data (such as health data, religious beliefs, or political opinions). If you voluntarily disclose such information — for example, through a responsible gaming self-assessment — it will be treated with the highest degree of care and used solely for the purpose for which it was provided.
h55com collects personal data through the following means:
h55com does not purchase personal data lists or obtain data from social media platforms without your explicit consent. Any data received from third parties is used solely to verify the accuracy of information you have already provided.
h55com uses the personal data we collect for the following purposes:
h55com processes your personal data on the following legal bases:
h55com does not sell your personal data. We may share your data with carefully selected third parties only in the following circumstances:
All third parties with whom h55com shares personal data are contractually required to implement appropriate technical and organisational security measures and to process data only for the purposes specified by h55com.
h55com will never share your personal data with third-party advertisers, data brokers, or marketing agencies. If you receive unsolicited communications claiming to be from h55com, please contact our support team immediately.
h55com uses cookies and similar tracking technologies to enhance your experience on the Platform, analyse usage patterns, and support fraud prevention measures. A cookie is a small text file placed on your device when you visit the h55com Platform.
h55com uses the following categories of cookies:
You can control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the h55com Platform. By continuing to use the Platform after being notified of our cookie use, you consent to our use of cookies as described in this Policy.
h55com retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements. The following general retention periods apply:
Following the expiry of the applicable retention period, h55com will securely delete or anonymise your personal data in a manner that prevents reconstruction or identification.
h55com takes the security of your personal data seriously and has implemented a range of technical and organisational measures designed to protect your data against accidental loss, unauthorised access, disclosure, alteration, or destruction. These measures include:
Whilst h55com employs robust security measures, no data transmission over the internet or electronic storage system can be guaranteed to be completely secure. You are responsible for maintaining the confidentiality of your h55com account password and for ensuring that your device is protected by appropriate security software. If you suspect that your h55com account has been compromised, please contact our support team immediately.
Subject to applicable data protection law, you have the following rights in respect of the personal data h55com holds about you:
To exercise any of the above rights, please contact the h55com support team via live chat or by emailing [email protected]. h55com may need to verify your identity before processing your request. There is no charge for exercising your data rights unless your request is manifestly unfounded or excessive.
h55com aims to respond to all valid data rights requests within 30 calendar days of receipt. In complex cases, this period may be extended by a further 60 days, in which case h55com will notify you of the extension and the reason for it within the initial 30-day window.
The h55com Platform is strictly intended for users aged 21 years and older. h55com does not knowingly collect personal data from any person under the age of 21. If h55com becomes aware that personal data has been collected from a person under 21, that account will be immediately closed, all associated data will be deleted, and any funds deposited will be returned to the depositing payment method following appropriate verification.
If you are a parent or guardian and believe that a person under 21 in your care has registered an h55com account or provided us with personal data, please contact our support team immediately at [email protected]. We take this matter extremely seriously and will act promptly on all such reports.
Strict 21+ Policy: h55com enforces a mandatory 21+ age restriction across all products and services. Age verification via CNIC is required for all accounts before first withdrawal. This is a non-negotiable requirement with no exceptions.
h55com reserves the right to update or amend this Privacy Policy at any time. When material changes are made, h55com will notify registered users by email to their registered email address and/or by displaying a prominent notice on the Platform prior to the changes taking effect. The "Last Updated" date at the top of this Policy will be revised accordingly.
We encourage you to review this Privacy Policy periodically to stay informed about how h55com is protecting your information. Your continued use of the h55com Platform following notification of any changes constitutes your acceptance of the revised Privacy Policy. If you do not agree to the revised Policy, you should cease using the Platform and may request account closure by contacting our support team.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way in which h55com handles your personal data, please do not hesitate to get in touch. Our Pakistan-based support team is available 24 hours a day, 7 days a week, including all public holidays and Eid.
When submitting a privacy-related query or data rights request, please include your registered account username and a clear description of your request to help our team assist you as efficiently as possible. For formal data erasure or portability requests, identity verification may be required before we can action your request.
Your privacy is protected every step of the way. Join thousands of Pakistani players who trust h55com for cricket betting, live casino, slots, and more — all in PKR with JazzCash and EasyPaisa. 21+ only. Please play responsibly.